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SC Tech Service | Monday, 18 December 2017
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Mission Statement:

To maintain a network of skilled service technicians who will provide friendly, personalized service and training to small and mid-size businesses.

To be the premier provider of computer related service & support in San Clemente and the South Orange County area.

Business:

Our service technicians are contracted under the DBA name of SC Tech Service. This has created a unique network - one of dedicated professional computer people, in multiple locations, around Southern California. Our mission is to provide bench support and on-site computer services to small and mid-size businesses. We also sub-contract for other retailers & service shops around South Orange County in order to meet their on-site service needs.

Through customer and vendor referrals, SC Tech Service has quickly grown from a part time home-based business to a full-time service company. Our first office, previously located in the Talega Business Park, was opened to meet the demand of a quickly growing customer base.  We have since grown into a larger, more centralized office location in the Rancho San Clemente Business Park (**our office location has closed as of 6/2009).

Our technicians participate in rigorous customer service training. They all speak plain English and will work at your experience level to explain things in a way that you'll find simple to understand.

Demand for Service:

Businesses are rapidly expanding their use of computers and internet communications, wireless technologies, hand-held devices, etc. For these businesses, service and support personnel are the ones in short. In addition, more and more firms are outsourcing their computer services and technical support to avoid the high cost of staffing a "computer guy" full time.

Foundation & Experience:

David McCoy, the founder of SC Tech Service, is a lifetime "San Clemente Local " and former Rotarian. He has many years of experience in the technical service industry, implementing and supporting advanced technology solutions at companies such as: Bosch, Delphi Automotive, DuPont, IBM, McKesson, National Semiconductor, Northrop Grumman, Rockwell-Collins, Siemens, Solectron and Tyco Electronics. David has performed service in Austria, Canada, China, England, France, Germany, Japan and Mexico throughout his technical career. He has also served as a board member for several non-profit organizations.

A focus on customer service, systems management, resourcefulness and quick-turn services has provided him with an excellent understanding of what services and technologies are required to help businesses grow and adapt in the information age of the new millennium.

 
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